wkwd2016

West Kern Water District offers its customers the ability to pay their WATER BILL by phone or online with a credit card .  The District has formed a partnership with Official Payments Corporation to accept your payment by phone or online.

 Pay by Debit or Credit Card

Have your account number and bill amount available. A convenience fee of $4.95 will be charged by Official Payments Corp. for transaction processing costs for online and phone payments.

Procedure:

First, you must have your account number.  If you do not know your number, please call our office (661)763-3151.

A convenience fee of $4.95 will be charged by Official Payments to cover the cost of processing your transaction. This fee will appear as a separate item on your credit card statement.  West Kern will not be the benefactor of this charge.

Maximum payment amount is $300.  Amounts over $300 will have to be done in $300 increments and will incur an additional $4.95 convenience fee.  This is a standard set by the credit card companies not West Kern Water District.

Credit Cards accepted:  Visa, MasterCard, American Express, and Discover.

Use one of the following to make your payment & be sure you have your account number on hand.

PHONE SYSTEM:

1.                 Dial 1-800-2PayTax (1-800-272-9829)

2.                 Select Option 3 (Press 3)

3.                 Enter Jurisdiction Code – 1565 (This code designates West Kern)

4.                 Follow the messages, inputting data where necessary.

5.                 For Utilities (Water Payments) –Press 1

6.                 Select credit card - Enter account number with expiration date.

7.                 Wait for confirmation number.

8.                 Once transaction is completed, it will be reported and routed to West Kern Water District at the beginning of the next business day.  At that time, it will be posted to your account.

INTERNET SYSTEM:

1.                 Go to https://www.officialpayments.com/index.jsp

2.                 Click on: Make Payment

3.                 Click on: Local Payment

4.                 Enter Jurisdiction Code – 1565 (This code designates West Kern )

5.                 Select the Payment Type – Utility Bill (water payment)

6.                 Amount of Payment

7.                 Enter the necessary information.

8.                 Select credit card –Enter account number with expiration date. (Exclude the dashes in the credit card number)

9.                 Submit the payment amount.

10.            Wait for a confirmation number.

11.            Once transaction is completed, it will be reported and routed to West Kern Water District at the beginning of thenext business day.  At that time, it will be posted to your account.

For customer service call: (800)487-4567